Gloowria ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, www.gloowria.com, and use our services.

1. Information We Collect

We collect the following types of information when you use our website and services:

a. Personal Information
This includes information that can identify you directly or indirectly, such as:

• Name
• Contact information (email address, phone number)
• Shipping and billing address
• Payment details (collected via secure third-party payment processors)
• Purchase history

b. Non-Personal Information
This includes data that does not identify you directly, such as:

• Browser type and device information
• IP address
• Website usage data (pages visited, time spent, and actions taken)

2. How We Collect Information

We collect information in the following ways:

• Directly from You: When you create an account, place an order, sign up for our newsletter, or contact us.
• Automatically: When you interact with our website, we use cookies and similar technologies to collect data on your browsing activities.
• Third Parties: We may receive data from third-party providers, such as payment processors, for order fulfillment and fraud prevention.

3. Use of Your Information

We use your information for the following purposes:

• To process and fulfill orders: This includes payment processing, shipping, and providing order updates.
• To communicate with you: We may send you emails about your orders, promotions, or new product updates (with your consent).
• To improve our services: Your feedback and usage data help us understand how to improve our products and website experience.
• For security and fraud prevention: We use data to detect, prevent, and address fraud or other illegal activities.

4. Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party providers that perform services on our behalf, such as payment processing, shipping, marketing, and IT services. These providers are contractually obligated to protect your information.
• Legal Obligations: If required by law or to protect our rights, we may disclose your information to law enforcement, regulatory bodies, or legal advisers.
• Business Transfers: If Gloowria is involved in a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring party.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, personalize content, and analyze website traffic. You can control or disable cookies through your browser settings, but note that this may affect your website experience.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate information.
• Deletion: Request that we delete your personal data, subject to certain conditions.
• Restriction: Request that we limit our use of your data in certain circumstances.
• Objection: Object to processing of your data, including for marketing purposes.
• Data Portability: Request a copy of your data in a commonly used format.

To exercise any of these rights, please contact us at contact@gloowria.com. We will respond within a reasonable timeframe and in accordance with applicable laws.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Data Transfers

As a UK-based company, your information may be transferred to and stored on servers outside of your home country. We take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable laws.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.

11. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. All changes will be posted on this page, and the revised Privacy Policy will be effective immediately upon posting. Please check this page regularly for updates.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Gloowria
Email: contact@gloowria.com