We want you to be fully satisfied with your purchase from Gloowria. If for any reason you are not satisfied, please review our return and refund guidelines below.

1. Returns

You have 30 days from the date of delivery to return an item for a refund or exchange. To be eligible for a return, the item must:

• Be unused, unopened, and in its original packaging.
• Be in the same condition that you received it.

To initiate a return, please contact us at contact@gloowria.com with your order number and reason for return. We will provide you with instructions on how to send back the product.

2. Non-Returnable Items

Certain items are not eligible for return, including:

• Opened or used products.
• Items marked as “Final Sale” or “Non-Returnable” at the time of purchase.
• Gift cards and promotional items.

3. Return Shipping

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service, as Gloowria is not liable for returns lost in transit. Shipping costs are non-refundable.

4. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original payment method. Please allow [insert number of days, e.g., 5-10 business days] for the refund to appear, depending on your payment provider.

5. Exchanges

If you would like to exchange an item for a different one, please contact us at contact@gloowria.com within the 30-day window. Exchanges are subject to product availability.

6. Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of receiving the item at contact@gloowria.com with photos and details. We will provide a replacement or refund for the damaged items at no extra cost to you.

7. Contact Us

For any questions about our Returns & Refund Policy, please contact us:

Email: contact@gloowria.com