Thank you for choosing Gloowria! We’re committed to providing a seamless shipping experience for all our customers. This Shipping Policy outlines important details regarding our shipping times, costs, and processes.

1. Shipping Timeframes

We offer worldwide shipping from our UK-based store. Once your order is processed, the estimated delivery time is 7-12 business days. Please note that shipping times may vary depending on your location, customs processing, and other factors beyond our control.

2. Order Processing Time

Orders are typically processed and dispatched within 1-3 business days of purchase. You will receive a shipping confirmation email once your order is on its way, including a tracking number if available.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and the total weight of your order. We strive to offer competitive rates and sometimes provide free or discounted shipping promotions.

4. International Shipping

We ship worldwide! However, international orders may be subject to customs fees, import duties, taxes, or other charges imposed by your country. These fees are the responsibility of the recipient, and Gloowria does not control or cover these additional costs.

5. Tracking Your Order

Once your order has shipped, we will send you a confirmation email with tracking information. You can use this to track your package through our carrier's website. Please note that tracking availability may vary based on your location and the shipping carrier.

6. Delays and Unexpected Circumstances

While we aim to meet the estimated 7-12 business day delivery window, delays can occur due to customs processing, carrier delays, or unforeseen circumstances. We will keep you informed of any significant delays that might affect your order.

7. Lost or Stolen Packages

Gloowria is not responsible for lost or stolen packages. However, if you experience an issue, please contact us at contact@gloowria.com, and we will do our best to assist you.

8. Contact Us

If you have any questions about our Shipping Policy or need further assistance, please reach out to us:

Email: contact@gloowria.com